Privacy Policy Last updated: June 2026
1. Who We Are StudyMonster is operated by David Marley, sole trader, England. Contact: support@studymonster.co.uk. This policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.
2. What Data We Collect When you create an account or make a purchase, we collect: your name, email address, and payment information (processed by Stripe — we do not store card details). When you use the site, we may collect: IP address, browser type, pages visited, and cookies (see section 7).
3. How We Use Your Data We use your data to: process purchases and deliver course access; send order confirmations and account emails; respond to support enquiries; improve the site and content. We do not sell your data to third parties.
4. Legal Basis for Processing We process your data on the following bases: contract (to fulfil your purchase); legitimate interests (to improve our service); legal obligation (where required by law).
5. Data Retention Account and purchase data is retained for 7 years in line with HMRC requirements. You may request deletion of your account data at any time, subject to our legal obligations.
6. Your Rights Under UK GDPR, you have the right to: access your data; correct inaccurate data; request deletion; restrict or object to processing; data portability. To exercise any of these rights, email support@studymonster.co.uk.
7. Cookies We use essential cookies to keep you logged in and process transactions. We may use analytics cookies to understand how the site is used. You can manage cookie preferences via the cookie banner when you first visit the site.
8. Third-Party Services We use the following third-party services which may process your data: Stripe (payments) — see stripe.com/gb/privacy; Mailchimp (email marketing, if you opt in) — see mailchimp.com/legal/privacy. These providers are bound by their own privacy policies and appropriate data processing agreements.
9. Data Security We take reasonable steps to protect your data. Our site uses SSL encryption. Payments are handled by Stripe and are PCI DSS compliant.
10. Under-13s We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately.
11. Changes to This Policy We may update this policy periodically. We will notify registered users of significant changes by email.
12. Contact For any privacy-related queries: support@studymonster.co.uk